Thanh Oic

Cancelled order and then increased price

DO NOT BUY FROM LARK MANOR. I purchased 4 bar stools at $252 on Wayfair , they split the order 3:1. 2 days later they cancelled the 3 and sent the 1. Then increased the price of the stools to $679. Tried to order again at new price, and my order was on hold. They were sold out but still taking money.
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Cons:
  • Are scammers

Preferred solution: I want the 4 stools at 252 price

User's recommendation: Do not buy from Lark Manor

Sharon E Hmq

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Verified Buyer
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Verified Reviewer

I am out 900.00 Wayfair will not honor their furniture

Lark Manor - I am out 900.00 Wayfair will not honor their furniture
Lark Manor - I am out 900.00 Wayfair will not honor their furniture - Image 2
Lark Manor - I am out 900.00 Wayfair will not honor their furniture - Image 3
Lark Manor - I am out 900.00 Wayfair will not honor their furniture - Image 4
They get 0 rating I purchased 2 dressers from Wayfair a year ago drawers separated and will not open. Wayfair will not return or replace because I didnt buy extended warranty. They must have had several complaints because the dresser is being sold under a different name but the manufacturer is the same Lark Manor
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Loss:
$1200
Cons:
  • Extremely poorly made

Preferred solution: Full refund

User's recommendation: Don’t buy any furniture by Lark Manor their is no way to reach them and Wayfair will not guarantee what they sell

Anonymous
map-marker Norman, Oklahoma

Shipping issues/ wayfair products

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Lark Manor - Shipping issues/ wayfair products
Ordered this couch and it came in damaged due to shipping. They drag it and ship it standing on end which wore *** through the fabric on the corner of the back, through the plastic and card board packaging. Reordered the couch because we really liked it and it too came in with the exact same damage on the same location. Just wanted you to know and that we will shop somewhere else for a similar product, good luck everybody!
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User's recommendation: Check the condition of the freight

Debra L Kga

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Verified Reviewer

I would to have a customer service phone number...

I would to have a customer service phone number to ask a question about my defective power remote. Pleas send a direct phone number. I don’t want to pay for a membership to ask for assistance
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Skippy Rwz

False Advertising

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I ordered two 5 deep lounge chair cushions. They are 3 deep. Why would a company tell an outright lie?
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Preferred solution: Stop advertising this cushion as 5”.

Lauren B Egm

Horrible service and quality

I purchased a $200 bed frame from Wayfair and the wooden foundation cracked. The producer does not want to replace the part I need. Ive only had his bed frame two months. Terrible quality buy elsewhere.
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Loss:
$200
Anonymous
map-marker Ada, Ohio

No customer service

I ordered my Lark Manor power chair from Wayfair. Their 30 day return and warranty have passed. I want a replacement power cord and can't locate the company and got absolutely no help from Wayfair. I think I just made my last purchase at Wayfair.
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User's recommendation: Don't buy from Wayfair. Buy local.

Shakeena Fbe

I have the Tommy Rattan Sofa and I need new...

I have the Tommy Rattan Sofa and I need new cushion covers for one of the backrests. Can I order from you?
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enid i Ffw

Out of stock item

Debora Performance Cream Rug trying to buy this rug.. size 10' and 10' (square rug).. Wayfair out of stock. Where can I get this rug? can I order from you directly. Thanks. enid
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Preferred solution: Debora Performance Cream Rug 10' x 10' (square) Wayfair out of stock of this rug. Please let me know if I can order directly from you or who else carry this specific rug. thank you. enid

Kimberly N Shq

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Verified Reviewer

Sofa used 3 days

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Lark Manor - Sofa used 3 days
Purchased a sofa , received made quite cheep , needless to say used 3 days and already a pile of *** Weres a contact number for Lark manor? Email ? Will be contacting only number I have we're I purchased come Monday. I refuse to pay for a pile of *** .
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Loss:
$400
Cons:
  • Cheap made

Preferred solution: Full refund

User's recommendation: Stay away don't buy

Harris F Lju

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Verified Reviewer

Return policy

I purchased a queen futon in August the frame is already cracked I was told by one person to keep it or donate it then I was told to send it back which I dont have the boxes they will not refund my money
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Loss:
$849
Pros:
  • No pros
Cons:
  • Cheap made stuff

Preferred solution: Full refund

User's recommendation: Don't buy from this company

Anonymous
map-marker Asheville, North Carolina

Warranty

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outdoor furniture All wood rotted and fell apart and cannot find another table only to buy. cannot get ahold of these people but if they wish to email me fine. it. is dijupiter62@***.com. please email me regarding this
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Renee D Nks

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Verified Reviewer
| map-marker Folsom, California

Need Parts to a bed

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Lark Manor Krieger Tufted Low Profile Standard Queen Bed Missing footboard, both round legs that attach to footboard, and the slats. All of that was missing from the box of this $999.00 Queen bed. I would like to try to get parts to assemble this bed. Lark Manor Part #: W00505****
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Loss:
$999

Preferred solution: I'd like the parts

Jessica b Jei

Product damage

I purchased the Saint-Gratien Accent Cabinet not too long ago and the item doesn’t seem to be holding up well. We have very light items on the shelf and it collapsed. The sides of the cabinet also spread which caused the doors to not close. I would love to know what can be done. I love this item and get a lot of compliments on it when people visit my home.
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