Lark Manor
Lark Manor Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lark Manor has a 1.1 star rating from 7 customer reviews; consumers are mostly dissatisfied, report no pros, note high price level, frequent refund requests, and persistent customer service, exchange, and warranty issues.
Key Takeaways for Future Customers
- Check Lark Manor reviews and refund policies before purchasing from Wayfair.
- Expect difficulty reaching manufacturer customer service and securing parts or warranty help.
- Consider alternative manufacturers or brands with clearer customer support and returns.
Negative Feedback / Risk Areas
- Repeated reports of damaged or missing parts and poor product quality.
- Numerous Lark Manor customer complaints about unresponsive support and unresolved warranty claims.
- Billing and refund difficulties, cancelled orders, and price changes after purchase.
Positive Feedback
Isolated praise exists, with one reviewer noting a sofa arrived in good condition, but positives are rare across reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lark Manor has a 1.1 star rating from 7 customer reviews; consumers are mostly dissatisfied, report no pros, note high price level, frequent refund requests, and persistent customer service, exchange, and warranty issues.
Key Takeaways for Future Customers
- Check Lark Manor reviews and refund policies before purchasing from Wayfair.
- Expect difficulty reaching manufacturer customer service and securing parts or warranty help.
- Consider alternative manufacturers or brands with clearer customer support and returns.
Negative Feedback / Risk Areas
- Repeated reports of damaged or missing parts and poor product quality.
- Numerous Lark Manor customer complaints about unresponsive support and unresolved warranty claims.
- Billing and refund difficulties, cancelled orders, and price changes after purchase.
Positive Feedback
Isolated praise exists, with one reviewer noting a sofa arrived in good condition, but positives are rare across reviews.
Media from reviews
Ridiculous
I wanted to purchase one of their products but wanted more information prior to purchase. They send me to another website where I would get charged for information. Its outrages.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased the Ajgar 41” leather recliner
I reached out to Allstate, who informed me that the product was still under warranty. When I contacted Wayfair, I was advised that I would receive an email within 24-48 hours.
Upon receiving the email, I was informed that the 30-day limited warranty had expired. I followed up with Wayfair and explained what the manufacturer had conveyed. A Wayfair representative confirmed that, while I had the 5-year Allstate warranty, there was also a one-year manufacturer's warranty. The representative indicated that the matter would be escalated since the manufacturer was refusing to honor the warranty.
She mentioned I could expect another email within 24-48 hours. I then inquired why Wayfair would continue to partner with a manufacturer holding such distressing views. Unfortunately, I received no response.
I didn't check on the manufacturer beforehand because, as a loyal customer, I trusted Wayfair. #BlindersOff
- Nice to look at
- Poor quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to Respond to several requests for assistance
- - Electric chair won't recline; wire disconnected; warranty active.
- - Emails to Wayfair and warranty co.; no response.
- - Over $600; it is now useless.
My girls purchased an electric recliner for my birthday last April. There is still an active warranty on it.
The problem occurred when a wire disconnected from the chair and now it wont recline and return to the upright position. Ive sent numerous emails as well to the company headquarters. Lark Manor is owned by Wayfair Furniture. I initially contacted Wayfair but was referred to the warranty company .
I began emailing the on February 22, 2025. To this date March 14th, Ive NOT even received that my numerous emails have been received. Im currently contacting the US Attorneys Office for further assistance in this matter. This was not my first purchase but rest assured it will be my last.
This chai was in excess of $600.00 and now its a useless piece of furniture whos is taking up space. If I could give them a zero rating I would. Use caution when considering a future purchase. PLEASE read the reviews FIRST!
I wished I read the ratings BEFORE. Ive informed them to remove me from ANY promotions, etc.
User's recommendation: Wayfair is NOT what you think!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVanity came damages, can not get in contact with support
- - Vanity arrived with damaged hardware on the drawer fronts.
- - Hardware was mounted inside for shipping.
- - Support has not replied after contact attempts.
We ordered a vanity for a client. It arrived with the hardware smashed into the doors.
Typically, cabinet hardware is mounted on the inside for shipping.
This caused damage to the face of the drawers. I have attempted to contact support to get this resolved multiple times and have yet to receive a single reply.
- Damaged products
- No accountability
- Poor quality
Preferred solution: Replacement drawer front and cabinet hardware
User's recommendation: Find another manufacture. We've had great results from Teodor.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo way to contact the manufacturer and Wayfair will only offer a discount on the price.
Outdoor seating parts do not fit. Wayfair will NOT supply manufacturer contact info.
Suggested that we take it apart , pack all parts and send back by FEDEX. VERY disappointed and disgruntled!
I gather Wayfair owns Lark Manor. So bottom line whatever Lark Manor does or does not do, it is really the act of Wayfair.
I ordered a Lark Manor bench that was 'in stock' and was told it was back ordered from May to October.
In July when I complained that Wayfair charged me for the product, Wayfair said the product was discontinued and sent my money back However, the website has the same product for sale and has since I ordered it. It seems this was an out and out lie by Wayfair.
Replying to
Boston, Massachusetts
4 deliveries missing parts for the table.
- - Table arrived missing shelf and hardware; multiple deliveries had issues.
- - Wayfair was notified and a new item shipped.
- - The sofa is perfect.
Table arrived missing shelf. Paperwork done and second delivery incorrect part arrived.
Third delivery shelf arrived without hardware to install. Unable to communicate with your company. Notified Wayfair and problem resolved and new item shipped.
I purchased a sofa from your company and it is perfect. I was very surprised that we had difficulty with the table
User's recommendation: Easier access to customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent a message and you never answered. Part...
- - Part is missing and the leg is damaged.
- - Wayfair order; wrong part arrived; new top sent; granddaughter can’t use it.
I sent a message and you never answered. Part missing and also leg damaged.
Please help resolve this issue. Ordered from Wayfair. Online questionnaire filled out and they said it’s on its way. Incorrect part.
Sent new top. Tell me how to resolve this.
My granddaughter can’t use the coffee table in her college room. Lark manor Angelica in white sku W00527****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am out 900.00 Wayfair will not honor their furniture
- - Bought 2 Lark Manor dressers from Wayfair a year ago; drawers won't open.
- - Wayfair refused a refund or replacement due to no extended warranty.
They get 0 rating I purchased 2 dressers from Wayfair a year ago drawers separated and will not open. Wayfair will not return or replace because I didnt buy extended warranty. They must have had several complaints because the dresser is being sold under a different name but the manufacturer is the same Lark Manor
- Extremely poorly made
Preferred solution: Full refund
User's recommendation: Don’t buy any furniture by Lark Manor their is no way to reach them and Wayfair will not guarantee what they sell
Cancelled order and then increased price
- - Avoid Lark Manor.
- - Bought 4 bar stools at $252 on Wayfair; 3:1 split, 3 canceled and 1 shipped; price rose to $679 and the order was held.
DO NOT BUY FROM LARK MANOR.
I purchased 4 bar stools at $252 on Wayfair , they split the order 3:1.
2 days later they cancelled the 3 and sent the 1. Then increased the price of the stools to $679.
Tried to order again at new price, and my order was on hold. They were sold out but still taking money.
- Are scammers
Preferred solution: I want the 4 stools at 252 price
User's recommendation: Do not buy from Lark Manor
Norman, Oklahoma
Shipping issues/ wayfair products
- - The couch arrived damaged from shipping twice, with wear on the back corner from standing on end, and I will shop elsewhere.
Ordered this couch and it came in damaged due to shipping. They drag it and ship it standing on end which wore *** through the fabric on the corner of the back, through the plastic and card board packaging.
Reordered the couch because we really liked it and it too came in with the exact same damage on the same location. Just wanted you to know and that we will shop somewhere else for a similar product, good luck everybody!
User's recommendation: Check the condition of the freight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would to have a customer service phone number...
I would to have a customer service phone number to ask a question about my defective power remote. Pleas send a direct phone number. I don’t want to pay for a membership to ask for assistance
False Advertising
I ordered two 5 deep lounge chair cushions. They are 3 deep.
Why would a company tell an outright lie?
Preferred solution: Stop advertising this cushion as 5”.
Ada, Ohio
No customer service
- - Ordered a Lark Manor power chair from Wayfair.
- - 30-day return and warranty have passed.
- - Needs a replacement power cord; no help from Wayfair.
I ordered my Lark Manor power chair from Wayfair. Their 30 day return and warranty have passed.
I want a replacement power cord and can't locate the company and got absolutely no help from Wayfair. I think I just made my last purchase at Wayfair.
User's recommendation: Don't buy from Wayfair. Buy local.
Lark manor dressers are pretty but are not constructed well. Dresser draw separated in two weeks time.
Horrible service and quality
- - I bought a $200 bed frame from Wayfair.
- - The wooden foundation cracked.
- - The producer won't replace the needed part after two months.
I purchased a $200 bed frame from Wayfair and the wooden foundation cracked. The producer does not want to replace the part I need.
Ive only had his bed frame two months. Terrible quality buy elsewhere.
I have the Tommy Rattan Sofa and I need new...
I have the Tommy Rattan Sofa and I need new cushion covers for one of the backrests. Can I order from you?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOut of stock item
Debora Performance Cream Rug trying to buy this rug.. size 10' and 10' (square rug)..
Wayfair out of stock. Where can I get this rug? can I order from you directly.
Thanks. enid
Preferred solution: Debora Performance Cream Rug 10' x 10' (square) Wayfair out of stock of this rug. Please let me know if I can order directly from you or who else carry this specific rug. thank you. enid
Brands Related to Lark Manor
Wayfair
“Im writing this because I would like to inform people about a website that is pretending to be...“
Wayfair Canada
“Tried on several occasions to speak with a person. Total run-around and a waste of time. Could not reach...“
Wayfair UK
“I have tried to load photos of the defective product, but their system does not work. Probably the...“
Allmodern
“So far everything has gone extremely well I should find out within the next day or two if the order was...“
Companies Similar to Lark Manor
Lane Furniture
“No one answered. I am looking for a sectional part to a recliner. I bought for Mathis Brothers in...“
Sunpan
“Chair arrived with no wheels for an office chair. Parts clearly state that the item is to come with...“
Keter
“Looking to see how this can be repaired. Hopefully, the whole shed doesn't have to be dismantled. Thank...“
Dorel Home Products
“The headboard was easy to put together. I could have put it together with my eyes closed. Not the most...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I paid over $4000 for a leather sectional and I have the same problem. I'm so frustrated.
Been better to buy a cheap one ... I thought I'd have this one for a very long time.